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How this guy can get people to read his emails

Are your emails getting ignored? Here are my tips on how to get people to read your emails and get responses.

Ramit Sethi

different mailboxes sitting next to each other in front of a tree

Read on to find out how to get people to read your emails.

I send millions of emails a month. I also publish blog posts. Why do people read them?

Today, a counterintuitive insight into one of the principles we use at IWT to get outstanding results with our emails and blog posts.

You can use this for your own emails, too.

Recently, one of my readers sent along a link he thought would be interesting.

email from reader that highlights the wrong way to email someone

In his mind, he did me a nice favor. He saw this site, thought I would find it interesting, and took the time to write an email sharing it with me.

The problem is, nobody will ever click that link. Blunt but true.

Worse, it’s actually a burden for the recipient (me).

“Ugh, another link I should click…but I have 1,500 emails today already…I’ll do this later…(code for ‘I’ll never do this later’)…”…Ignore

Can you spot why?


“Sell” has negative connotations, but what it really means is showing people why they should care.

For example, do not just send people a book recommendation or random URL. In a world full of thousands of links a day, you might as well send that email straight to the trash.

Sending people a random link — even if it would change their lives — isn’t a favor. It’s a burden.

You have to “sell” free. You have to explain why this link matters and what they’ll get out of it.

Here’s a better way to send that exact email:

Hey Ramit,

I’m a big fan of your blog. I’ve been following you since 2005 and watching you move from personal finance to careers to psychology and now ZTL. I’m also hoping to attend your meetup in NYC next month. [BUILDS RAPPORT]

I wanted to send you a link from the Journal of Behavioral and Experimental Finance. I noticed you wrote about the psychology of lattes on your recent post, and I wanted to send you this journal. [SHOWS HE FOLLOWS ME]

The most relevant article is their latest study on the psychology of spending. It validates exactly what you talk about (Big Wins), and I thought you might also like their conclusion. It’s something you haven’t mentioned on your site before. [SELLS FREE]

Here’s the link.



Notice the difference. When you sell free, you take the time to show people why they should spend time out of their day to pay attention to your recommendation.

This email took 2x longer to write, but will get 50x the results.

*     *     *

Now, to go even deeper, let’s look at the emails and blog posts I send you. We’ll even analyze this very blog post.

In the world of online business, your blog post is in the Olympics stadium of engagement. Blog readers are flooded every single day with plaintive, annoying, and hyperbolic pitches. Mere mortals, AKA degenerate internet marketers, face the predictable doom of an “unsubscribe” click.

As a result, my blog posts have to keep you interested and be incredibly valuable. If not, you’ll unsubscribe from my blog feed, I won’t get to pay my team, and my tear ducts will produce an odd, saline-based liquid for the first time in over 12 years.

I believe I need to earn your attention with every single blog post. So in this very blog post, I could have simply showed you a before-and-after rewritten email.

It would have been short! To the point! Just give them the facts!

This is what most people think blog posts and emails should be: quick and to the point.

Emails and blog posts can be 15 pages long…if they’re engaging and highly relevant. Or they can be 5 lines and be incredibly meaningful (“Hey, I just wanted to tell you I was thinking of you yesterday when I saw this guy help a friend who’d fallen down. It feels great to know you’ll always be a friend.”)

In fact, like women who delusionally claim they just want a “nice, funny” guy (only to realize that a nice guy will bore them in 1 month vs. a guy who knows what he wants and has a backbone), people sometimes actually email me telling me to make my emails shorter…not realizing that if I did, and gave them what they claim they wanted, they would end up unsubscribing!

*     *     *

I’m writing this blog post because I want you to know how to get better responses from people.

I have nothing to sell. (In fact, even if you try to pay me to join my course on 50 Proven Email scripts, you can’t.)

I do want to give you one more thing.

If you were interested in the persuasion and psychology I shared in this blog post, I recently sat down with my friend Lewis Howes as he interviewed me about my fears, mistakes and psychology of growth.

Here’s what we covered:

  • The weird obsession I had as a kid (most people would be ashamed — I’m not) (14:32)
  • The huge mistake almost everyone makes when hiring (I did this over and over) and the simple solution that became key in building my team (26:36)
  • How IWT may be radically different in the future — and how I deal with that (40:52)
  • What I’m nervous about (43:12)

Listen to the interview here.

As always, thanks for reading IWT.

You have a lot of choices for who you read, and I’m privileged that you’ve chosen to read my material.

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  1. avatar
    Phil Janecic

    Before reading this post, I thought the direct-to-the-point was the way to go. In fact, if I had to compare both emails, I’d probably think that the original, shorter version would yield more results.

    I like how you used a real, personal example to show how it could have been improved. Thanks for sharing this, really eye-opening!

  2. avatar
    cave simon

    Once again great article Ramit! I believe that for every cold email you send, you really want to be specific. You must make feel the recipient that you are talking to him/her and not anybody else.

    That’s exactly what you’ve done in the above example . (“I’m also hoping to attend your meetup in NYC next month. ” which means you know a meet-up is organized, “I noticed you wrote about the psychology of lattes on your recent post” you show that you care about the recipient’s work).

    Also when I receive a cold email with a link, it looks fishy to me and most of time I don’t even pay attention to them. If you can avoid links in cold emails do it!

  3. avatar
    Real estate guntur

    The sentence – “Sending people a random link — even if it would change their lives — isn’t a favor. It’s a burden “… is correct. We may miss some good opportunities without considering them, but we really don’t have time to consider every thing.

  4. avatar
    George Meszaros

    I am thinking that the key here is to build relationships. If the email comes from someone you know and respect you are more likely to click the link.
    This is a bit of a catch-22. How do you build relationships if your emails are ignored?

  5. avatar
    Kayla @ Red Debted Stepchild

    What an interesting concept. I’ve often wondered if I should make things a little more “wordy” but interesting or short and to the point. I think finding a mix/balance of the two is probably best. I don’t want to make things so long they take all day to read, but I also don’t want to just send a 5 word message with a link either.

  6. avatar
    E Dentist

    1. you have to sell free.

    I agree, good line. There’s so much online these days you get for free, you even have to be sold free. crazy.

  7. avatar
    Yeltsin Lima

    Hey Ramit,

    I don’t know if you read comments, but… a question. The subject looks a lot like “spam”. Even if is a subject that you like, it sounds like a unrequested subscription.

    How can we attract readers with a good subject without sounding like I’m trying to sell a product (even if I’m selling a product)?


  8. avatar
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  9. avatar

    I think I could try to use this method with my website. It seems like a legitmate way to at least get people to open and check out the email.

  10. avatar

    Ramit, you are right. Free used to sell itself, but in a world with so much free stuff, we have to convince them why free is worth their time – I will be taking this to heart.

  11. avatar

    I just discovered your blog Ramit. I really liked this article. I just started a blog and interestingly I was ,reading today about e-mailing lists and all that kind of stuff. Your article reminds me of Dale Carnegie. That popular book ‘…how to influece other people’. Thanks. I was just wondering why did you decide to click on the link…, poorly written but he managed to accomplish the purpose of his e-mail.

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  13. avatar

    I would click the link in the first email and would never get to it on the second one.
    The thing is the right approach changes from one to another. Test it yourself and see what works for you best. For me, long emails (even when personalized), are a burden.

  14. avatar

    Was all set to recommend this article to my 60-odd colleagues who are doing a Working Out Loud program – until I read the gratuitous comment about delusional women. Have now struck this one off the list of recommended reading, and found an alternative source for similar advice.

  15. avatar
    Weekend Dentist

    There is so much truth in this article. People’s attention span are getting smaller and smaller. I especially liked the part in your example email where you build rapport and are essentially saying you know what he does and are a fan. Everybody wants to feel appreciated, especially if it’s true! Then the second part you add value, you can never go wrong with that. Great post!

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    I have to say this is free good information

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    Why users still use to read news papers when in this technological world
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