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15 Little Life Hacks

WTF happened last night? Oh yea, my server got CRUSHED

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Listen, if you tried to access my webcast last night, you probably didn’t get in, and I am REALLY sorry.

I have literally never seen as much traffic as last night — not even when I was on the FRONT PAGE OF YAHOO.COM.

  • At 6:50pm, I logged onto my webcam and finalized everything
  • At 6:55pm, I logged into my blog to add a link to the webcast URL. By this point, my server had slowed to a crawl
  • At 6:56pm, over 1 person/second was trying to access
  • At 7:01pm, we had my webhost on the phone attempting to resolve the issue
  • It took until 7:21pm to completely fix the server problems, leaving me fuming and frustrated

If you’re interested, I recorded a video with more details of what happened.

Here are some pics from the carnage (look at the time stamps and note that this is OVER AN HOUR later past the webcast’s start)
Picture 15

When I first noticed the problem:

Couldn’t wait any longer…so I went live with what I had:

All right, so obviously this really sucked. Thousands and thousands of you were left out in the cold, and I feel terrible.

3 things:

  • I’m getting someone to help out on the server side so this never happens again. Stay tuned
  • I’ll do the webcast again as soon as that’s set up
  • I wanted to tell you more about the Boot Camp (registration is closing today), but just know that whether you go with my program or something else, make a plan to automate your finances before the end of the year. There’s nothing like starting the year off fresh.

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  1. Being a nitpick, would say it’s partly due to some mistakes in instruction in your part by informing your readers to go to the wrong URL (you mentioned instead of – I only know the real URL thanks to Twitter) and people will inadvertently endlessly click refresh until something shows up (which makes things worse)

    On the sunny side of this experience shows how much of a craze fan base you got yourself :). Great webcast and lots of key take aways from the webcast. Can’t wait to implement a few in life.

  2. At least you know that people are interested in your boot camp!

  3. Thanks for the video. We have 55 days left in the year and I plan to end 2009 strong and begin 2010 stronger! Thanks!

  4. Ok…that sucks, BUT it’s also very awesome at the same time.

    This is a clear example of the difference between good problems and bad problems.

    Bad Problem:
    Promoting a product and then getting nobody to show up.

    Good Problem:
    Being so kick ass at marketing and promoting a new product that your frickin’ server crashes because so many people showed up. Not only that, this will generate more excitement because now all these other people who were thinking about doing it are like, ‘damn, I need to get in on that.’

    Now that’s a good problem to have. Well done!

    P.S. This is not to overshadow the fact that yes, it frickin’ sucks that all those people were left out, but your immediate response and action taken speaks volumes about your character.

  5. Is this a psychological technique to show us how a great mass of people are interested in your bootcamp thus making us worried that we are going to miss out while others are going to get the goods?

  6. Ramit,

    kudos for taking complete responsibility for the problem.
    Unforseen problems get us all but I think your attitude helps you resolve it quickly and postitively and it won’t knock you off track. It seems a model example of how to deal with your own mistakes/problems/whatever obstacles.

    I’m not taking your course as I’ve decided to focus on my priorities for me, the things that attracted me to it are probably not the first things I need to work on – I really hope I can grow a business as impressively as yours. I’m taking my own action and will ensure I completely kick my own ass if I’m in the same situation at Christmas. Best of luck with the course and saving people tonnes of money.

    Josh Forde

  7. Yeah i am sick of people asking for new material when they DON’T USE What they HAVE!
    Keep it up Ramit. Your golden.

  8. Hey Ramit –

    Thanks for the post and the email. Is there anyway you can record the webcast the next time you’re doing it so people who can’t make it can participate? I know 7 pm might not seem late to you but to us East Coast folks, it’s already 10 pm.


  9. Ridiculous.

    Good problem to have though!