February 11th, 2015
We do something unusual at IWT: We forbid anyone with credit card debt from purchasing any of our flagship courses. This decision costs IWT millions of dollars per year, but we believe it’s the right thing to do.
It’s because, if you’re in debt, we don’t want your money -- we want you to focus on ...
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February 9th, 2015
There are 2 problems with socially awkward people
They’re socially awkward
They don’t know they’re socially awkward
The good news is social skills are a SKILL -- something you can improve. And you can overcome social anxiety.
I know, because I remember being awkward in social and professional situations.
This was before I’d learned how to ...
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February 4th, 2015
Like a jaded old Vietnam vet, I thought I’d seen it all.
If you’ve been around on the internet, you’ve seen some guy write a post about tipping. Then, like a god damn math formula, the comments unfold exactly like this:
You should tip at LEAST 15%!
Are you joking? I tip based on how ...
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February 3rd, 2015
In college, I got the privilege to study human behavior through dozens of different lenses: Human-computer interaction, group dynamics, trauma and stress, even magic and deception.
Now I get to do the same for you.
This week we’re looking through the view of HIGH-END RESTAURANTS to understand human psychology, sales, and communication skills.
Restaurants are actually a great metaphor ...
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February 2nd, 2015
Years ago, I started reading an anonymous blog written by an NYC waiter. He wrote about what really happened behind the scenes.
The most ridiculous things customers demanded...how to get VIP service...secrets of tipping...and tips that only restaurant insiders know.
I was hooked.
And I think this is a perfect addition to continuing along the year of ...
January 22nd, 2015
I’m very protective of my ass. So years ago, when I visited Japan and my hotel room had a bidet in it, I faced a dilemma.
Should I go out on a limb and use this weird foreign thing that I had no idea how to use?
Or should I just do things the way I always have?
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