February 18th, 2015
Like a parent who sees his child’s first (horrible) drawing, I have to pretend to still love you while lying to your face.
On Monday, I told you how one of my first big breaks came from pitching online companies to improve their websites. That single pitch showed me it was possible to do more than make pizzas for $...
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February 16th, 2015
When I was in high school, I knew nothing about sports, I got the worst scores in my math class, I had no game with girls...
...but I could write.
I decided I wanted to get a different job than just working at the pizza place near my house.
And (this was in the late 90s) I was into the ...
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February 11th, 2015
We do something unusual at IWT: We forbid anyone with credit card debt from purchasing any of our flagship courses. This decision costs IWT millions of dollars per year, but we believe it’s the right thing to do.
It’s because, if you’re in debt, we don’t want your money -- we want you to focus on ...
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February 9th, 2015
There are 2 problems with socially awkward people
They’re socially awkward
They don’t know they’re socially awkward
The good news is social skills are a SKILL -- something you can improve. And you can overcome social anxiety.
I know, because I remember being awkward in social and professional situations.
This was before I’d learned how to ...
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February 4th, 2015
Like a jaded old Vietnam vet, I thought I’d seen it all.
If you’ve been around on the internet, you’ve seen some guy write a post about tipping. Then, like a god damn math formula, the comments unfold exactly like this:
You should tip at LEAST 15%!
Are you joking? I tip based on how ...
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February 3rd, 2015
In college, I got the privilege to study human behavior through dozens of different lenses: Human-computer interaction, group dynamics, trauma and stress, even magic and deception.
Now I get to do the same for you.
This week we’re looking through the view of HIGH-END RESTAURANTS to understand human psychology, sales, and communication skills.
Restaurants are actually a great metaphor ...
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