Courage comes in surprising forms (like Chipotle)

It takes a lot of courage to be brutally honest about what you stand for. And courage comes in different forms. For example, you know about Chipotle, the “fast casual” restaurant that’s dominating because of their quick and healthy food. One of the things they do is take a strong stance on where their food should come from. So ...

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3 unconventional ways to win

People’s language is very revealing. For example, here are some code words that are linguistic X-ray glasses into what people really mean: THEY SAY: “I’m really busy...” THEY MEAN: “I don’t want to do that, but it’s politically incorrect to say that, so I’m going to use time as a convenient excuse” THEY SAY: “Ramit, ...

The Seagull Theory

In the 1820s, a sailor wrote about his 3-month-long journey from Spain to America: “I love when I see seagulls, it reminds me we’re close to land” In 1492, Columbus kept a diary of his voyage. In September, he wrote this: “That day they navigated, on their westerly course, day and night, 20 leagues, counting a little less. Here ...

Good pitches vs. bad pitches — Ramit’s analysis

Like a parent who sees his child’s first (horrible) drawing, I have to pretend to still love you while lying to your face. On Monday, I told you how one of my first big breaks came from pitching online companies to improve their websites. That single pitch showed me it was possible to do more than make pizzas for $...

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Restaurant secrets from a waiter

Years ago, I started reading an anonymous blog written by an NYC waiter. He wrote about what really happened behind the scenes. The most ridiculous things customers demanded...how to get VIP service...secrets of tipping...and tips that only restaurant insiders know. I was hooked. And I think this is a perfect addition to continuing along the year of ...

“I think I’m trying to do too much”

About 3 years ago, I stopped and looked around and realized I was trying to do way too much. I know a lot of online people build moats around themselves so they never have to hear from their readers (“noreply” email addresses, assistants to screen messages, etc). But I always preferred to read my own emails and respond to them, ...